Information, Advice and Guidance (IAG)
This service is designed to help you to make an informed decision if you want to find out how to improve your job prospects or skills, get a qualification or just make the most of your job.
What we offer
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A confidential, impartial and objective information and advice service, covering learning opportunities and the skills and qualifications needed for employment or career progression |
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Written information on all courses and opportunities |
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A signposting and referral service to other providers and sources of information (if we are unable to offer the information or advice you require ourselves). |
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Access to the careers library (with staff support, Main Campus only) |
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Use of Internet and IT facilities, where appropriate, including specialist packages (such as “Adult Directions” for careers advice) |
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CV support |
*The College’s Information, Advice and Guidance service is completely FREE OF CHARGE
How to contact us
Appointments may be made in person, by telephone or by email.
| Braintree campus | |
| The team members are Sally Breen, Julie
Nesbit and Marianne Gardner. To make an appointment contact: |
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| Enquiries: | 01376 557020 |
| iag@braintree.ac.uk | |
| Braintree opening hours: | |
| Term time: | 08.45-21.00 |
| Enquiries desk: | 08.45-19.00 |
| Library: (Mon-Thur) (Friday) |
08.45-19.30 08.45-17.00 |
| Holiday periods: | 08.45-17.00 |
| Library: | 09.00-17.00 |
| Witham campus | |
| Enquiries: | 01376 521411 |
| Julia Hoyle: | juliah@witham-tec.co.uk |
| Sue Nunn: | suen@witham-tec.co.uk |
| Witham opening hours: | |
| Monday-Thursday: Friday: |
08.45-17.00 08.45-16.30 |
| An answer phone service is
available at both campuses during busy periods and outside
of normal opening hours. |
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| Braintree College Church Lane BRAINTREE CM7 5SN www.braintree.ac.uk |
Braintree College Witham Campus 1 Freebournes Court Newlands Street Witham Essex CM8 2BL www.witham-tec.co.uk |
What you can expect from us
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We will be professional and knowledgeable |
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We are happy to answer your enquiry by telephone, or to offer you an individual appointment |
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We will tailor our services to your needs |
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If we are unable to respond to your request immediately, a response to written correspondence will normally be sent within 5 days |
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Where a response is required to a telephone call we will reply within 2 days |
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We will acknowledge or reply to your emails within 3 days |
Equal Opportunities
The College welcomes enquiries from all young people and adults regardless of age, ethnic origin, disability, gender, marital status, background or religion.
The College is committed to the aim of offering equality of opportunity to all.
If you have a disability, or have problems that affect the way you use our service, we will be happy to discuss the best way to help you.
Alternative Formats
On request, the College will provide a summary of this leaflet, in the appropriate language or format, e.g. Braille, large print or audio.
Data Protection
The College follows the eight basic Principles as identified in the Data Protection Act 1998.
Accredited Status
Braintree College is accredited under the MATRIX standard for the provision of Information, Advice and Guidance. It is an approved supplier to the Learning and Skills Council Essex and Jobcentre Plus. It holds the prestigious INVESTOR in PEOPLE (IIP) award.
Partnerships
The College is part of the Nextstep partnership of information and advice providers and a member of the Braintree Colchester and Tendring Consortium of Work Based Learning providers.
Feedback
Feedback is always welcome and is used to help us make improvements to the service (this may be anonymous if preferred).
If you wish to comment on or compliment the service, or to make a complaint, forms are available at the reception desks.
There is a clear complaints policy which specifies how complaints are handled and where unresolved complaints may be directed.